Precision Wellness Cancellation Policy

We understand that things change and you may need to cancel or reschedule your appointment. We want to make this as easy as possible for you while at the same time respecting our staff, our other clients, and their time.

For those reasons, Precision Wellness requires a credit card in order to reserve an appointment.

Same Day and Last-Minute Cancellations

If you cancel your appointment on the same day of the scheduled service or do not show up to a scheduled appointment, the card on file will be charged for the full amount of the service. If your last-minute cancellation is due to sickness or an “emergency” situation, the amount charged for your original appointment will be determined by your practitioner.

Cancellations or Rescheduling

If you reschedule or cancel your appointment the same day of your scheduled service, no charges will be made to the card on file until you receive the service and authorize the charge. 

Repeated cancellations or no-shows may require pre-payment before booking.

Late Arrival

If you are more than 15 minutes late for your appointment, we may not be able to provide the complete service for which you have been scheduled. We will make every effort to make sure you receive the remaining amount of time of your appointment and you will be charged for the full amount of the original booking. If it is impossible to provide the service in the time remaining of your scheduled appointment you will be asked to reschedule. The amount charged for your original appointment will be determined by your practitioner.

Thank you for your consideration and understanding.